Terms of service
wallartsmetal.com Terms of Service
wallartsmetal.com is dedicated to providing unique metal wall art designs. Our goal is to delight our customers with
high-quality products and exceptional service.
General Terms and Conditions:
These terms apply to all visitors to the wallartsmetal.com website and any transactions made through our online store.
By navigating our website and purchasing products, you agree to these terms.
We reserve the right to modify these terms without prior notice, with any changes published on wallartsmetal.com.
Personal Data Protection:
We guarantee the confidentiality of all data provided by our customers.
Our platform is designed for a seamless customer experience, allowing easy access to products, order placement, and
information on promotions and relevant content.
You can access and modify your personal data in your account at any time.
Shipping and Delivery:
We offer free shipping on all orders worldwide to over 230 countries.
Orders are typically processed within 3-5 business days after payment confirmation.
Delivery times for US orders range from 5 to 10 business days after dispatch.
Delivery times for international orders range from 10 to 20 business days after dispatch, depending on the destination.
During peak periods (e.g., Christmas), anticipate longer delivery times and consider ordering early.
Tracking:
All orders have a tracking code, which is sent via email once the order is dispatched.
International Shipping and Customs:
All prices on wallartsmetal.com are listed in USD.
Customs duties, import taxes, or other fees imposed by the destination country are the responsibility of the buyer.
It is the customer's responsibility to be aware of their country's importation laws for our products.
In cases where a product is not allowed entry into the destination country, the product may be returned to us. In such
cases, we will issue a refund for the product cost, minus any associated shipping and handling fees.
Exchange and Return Policy:
If you are not satisfied with your purchase, you can request an exchange or refund within 30 days of receipt.
To initiate a return, contact us at info@wallartsmetal.com with your order number and product details.
Products must be returned in their original condition.
For international returns, the cost of return shipping is the responsibility of the buyer.
Upon receipt and inspection of the returned product(s), we will process your return or exchange. If all conditions are
met, you will receive a refund within 30 days.
Taxation and Duties:
If your order is taxed upon arrival in your country, it is your responsibility to pay these charges.
If a taxed product is not collected from the postal service, it will be returned to us. Upon its return, we will refund
the cost of the product, excluding shipping charges and any other associated fees.
Additional Information:
wallartsmetal.com ships worldwide through reputable carriers such as UPS and FedEx.
In case of discrepancies in product availability, customers will be contacted with the option to wait, select a
substitute, or cancel the order.
Customer Responsibilities:
Ensure correct and accessible delivery addresses are provided.
Be aware of and comply with the import regulations of your country regarding our products.
Amendments to the Terms:
wallartsmetal.com reserves the right to modify these terms as necessary, in response to changes in international shipping
regulations, market conditions, or company policy.