Terms of service

wallartsmetal.com Terms of Service
                                                                                                                           
  wallartsmetal.com is dedicated to providing unique metal wall art designs. Our goal is to delight our customers with
  high-quality products and exceptional service.                                                                           
                                                                  
  General Terms and Conditions:                                                                                            
                                                                  
  These terms apply to all visitors to the wallartsmetal.com website and any transactions made through our online store.
  By navigating our website and purchasing products, you agree to these terms.
  We reserve the right to modify these terms without prior notice, with any changes published on wallartsmetal.com.
                                                                                                                           
  Personal Data Protection:
                                                                                                                           
  We handle your personal data as described in our Privacy Policy.
  Our platform is designed for a seamless customer experience, allowing easy access to products, order placement, and
  information on promotions and relevant content.                                                                          
  You can access and modify your personal data in your account at any time.
                                                                                                                           
  Shipping and Delivery:                                          

  We ship to over 230 countries. Shipping is free on orders of $75 or more, and a flat $9.99 on orders under $75.                                                    
  We prepare your order in 3-5 business days, and delivery takes 3-6 business days after it ships.
                                             
   
  During peak periods (e.g., Christmas), anticipate longer delivery times and consider ordering early.
                                                                                                                           
  Tracking:                                                       
                                                                                                                           
  All orders have a tracking code, which is sent via email once the order is dispatched.

  International Shipping and Customs:

  All prices on wallartsmetal.com are listed in USD.                                                                       
  If customs duties or taxes are requested when your order is delivered, send us the receipt and we'll refund the amount.
  It is the customer's responsibility to be aware of their country's importation laws for our products.                    
  If a package is refused, not collected or not allowed into your country, we refund the product price once the package is back with us. We do not refund any shipping fee you paid.                     
                                                                  
  Exchange and Return Policy:                                                                                              
                                                                  
  If you are not satisfied with a standard design, you can request an exchange or refund within 30 days of receipt. Personalized and custom pieces can't be returned for a change of mind; our Return & Refund Policy explains the free remake and what happens if an item arrives faulty, damaged or wrong.            
  To initiate a return, contact us at info@wallartsmetal.com with your order number and product details.
  Products must be returned in their original condition.                                                                   
  Our Return & Refund Policy explains who pays for return shipping.                               
  Upon receipt and inspection of the returned product(s), we will process your return or exchange. If all conditions are
  met, you will receive a refund within 14 days.                                                                           
                                                                  
  Additional Information:

  wallartsmetal.com ships worldwide through reputable carriers such as UPS and FedEx.                                      
  In case of discrepancies in product availability, customers will be contacted with the option to wait, select a
  substitute, or cancel the order.                                                                                         
                                                                  
  Customer Responsibilities:

  Ensure correct and accessible delivery addresses are provided.                                                           
  Be aware of and comply with the import regulations of your country regarding our products.
                                                                                                                           
  Amendments to the Terms:                                        

  wallartsmetal.com reserves the right to modify these terms as necessary, in response to changes in international shipping
   regulations, market conditions, or company policy.

Seller and governing law: wallartsmetal.com is operated by Cosmo USA LLC, 206 Pegasus Ave Unit J, Northvale, NJ 07647, United States. These terms are governed by the laws of the State of New Jersey, United States. This does not limit any rights you have under the consumer protection laws of your country.