FAQ's
Have questions? We have answers.
Whatmaterials are used for your metal wall art?
Whatmaterials are used for your metal wall art?
Our wall art is crafted from high-quality,
durable metal to ensure longevity and a sleek finish.
Whatis the shipping policy?
Whatis the shipping policy?
We offer free worldwide shipping.
Can track my order?
Can track my order?
Yes,
once your order is shipped, you will receive a tracking number via email.
Whatis your return policy?
Whatis your return policy?
We
accept returns within 30 days of delivery for a full refund, provided the item
is in its original condition.
How do I care for my metal wall art?
How do I care for my metal wall art?
To
maintain your wall art, simply dust it regularly and avoid exposure to harsh
chemicals.
How can I contact customer support?
How can I contact customer support?
You
can reach us via the contact form on our website or by calling our customer
service numbers listed on the contact page.
Is the installation and hanging of the metal art easy?
Is the installation and hanging of the metal art easy?
Yes, it will arrive ready to be easily mounted
with just a few simple parts.
What are the size options?
What are the size options?
Our metal art pieces come in various sizes, from
small accents to large statement pieces, ensuring you find the perfect fit for
your space. You can check the product detail pages to see all size options of
the item.
How long does it take to receive my order?
How long does it take to receive my order?
Delivery times vary based on your location and
the specific piece ordered. The average delivery time is one week from the
order creation date.
What if my order arrives damaged?
What if my order arrives damaged?
If your order arrives damaged, please contact
our customer support team immediately. We will arrange for a replacement or
refund as per our policy.
What size should I buy?
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located on each product page.
Can I cancel my order?
Can I cancel my order?
Depending on the status of your order, it may be possible to cancel the order.
What is your return policy?
What is your return policy?
We want to make sure you love what you buy! We offer free returns for 30 days on all eligible items and free exchanges for 90 days. Items must be unopened with all tags attached.
How can I start a return?
How can I start a return?
Please navigate to our Returns Portal and enter your order number and zip code. Follow the instructions on the screen to request a prepaid return label.