FAQ's

Yes. We ship to over 230 countries. Shipping is free on orders of $75 or more and $9.99 below that.

We prepare your order in 3-5 business days, and delivery takes 3-6 business days after it ships. Delivery times vary depending on your location.

We ship with reputable carriers such as UPS and FedEx.

We cut your piece at our partner workshop in Turkey and ship it to you from there with carriers such as UPS and FedEx. If customs duties or taxes are requested when your order is delivered, send us the receipt and we'll refund the amount.

 Yes, once your order is dispatched, we will send you an email with the tracking details.

We prepare your order in 3-5 business days, and delivery takes 3-6 business days after it ships. Once your order ships, you'll get an email with a tracking number. If your order is late, tracking doesn't update or anything else goes wrong with your shipment, email us at info@wallartsmetal.com with your order number and we'll work to resolve it promptly.

You see your design before you pay, and we do not cut anything until you have picked the one you want. If the piece arrives and it is not right, email us a photo within 30 days of delivery and we will make it again, free. Keep the first one. There is nothing to ship back and no form to fill in.

This holds whether the piece arrived damaged, we sent the wrong one, it does not look like the design you approved, or it just is not what you pictured on your wall.

Would you rather have your money back? For standard designs that simply aren't what you pictured, send the piece back to us and we will refund what you paid; you cover the cost of shipping it back. For personalized and custom pieces, the free remake takes the place of a refund when the piece simply isn't what you pictured. If it arrived damaged, faulty or wrong, you can still choose a replacement or a full refund under our return policy.

One remake per order.

If your order arrives damaged, defective, with a personalization error on our side, or different from what you ordered, contact us within 30 days of delivery with your order number and photos of the item and packaging. We'll send a free replacement or issue a full refund, including shipping, at your choice. We cover the return shipping, or tell you that no return is needed.

Standard catalog items can be returned within 30 days of delivery, unused and undamaged. Personalized and custom pieces can't be returned for a change of mind; our 30-day promise above covers one free remake instead. Email info@wallartsmetal.com to start either one.

Log in to your account, open the order and submit a return request. You can also email info@wallartsmetal.com with your order number and the items you want to return. Wait for our confirmation and return instructions before you send anything back. For a free remake under our 30-day promise, email us a photo of the piece within 30 days of delivery.

We issue your refund within 14 days of receiving your return, to your original payment method. Your bank may need a few more days to post it.

 Browse our collections, select your desired item, choose the size and quantity, and add it to your cart. Proceed to checkout to complete your purchase.

We accept Visa, Mastercard, American Express, Discover, Diners Club, JCB, UnionPay and Elo cards, as well as Shop Pay (including Shop Pay Installments where available), Apple Pay, Google Pay, PayPal, Amazon Pay and USDC.

Yes, our website uses Secure Sockets Layer (SSL) technology to encrypt and protect your personal and payment information during transactions.

Yes, you can enter your discount code during the checkout process. Only one discount code can be applied per order. For free shipping, the $75 minimum is counted after the discount.

 Once your order is shipped, you will receive a confirmation email with tracking information to monitor your delivery.

Email us at info@wallartsmetal.com or use the form on our Contact page. If it's about an order, include your order number. We reply to emails within 24-48 hours on business days.

 We offer a diverse range of handcrafted metal wall art, including abstract designs, animals, cars, cityscapes, emblems & logos, love themes, music, plants, religious motifs, sports, women's art, yoga, and seasonal collections like Christmas and Halloween.

Our artworks are crafted from high-quality steel with a durable powder-coated finish, ensuring longevity and resistance to rust and corrosion.

Each size name shows width first, then height, in inches and centimeters. For example, 23.6"x22.8"/60x58cm means the piece is 23.6 inches wide and 22.8 inches tall, measured across the whole design. Height follows the shape of the design, so two designs at the same width can end up very different heights. The size list on each product page shows the widths that design comes in.

 Yes, our powder-coated metal art is designed to withstand outdoor conditions. However, for optimal longevity, we recommend placing them in covered outdoor areas.

Absolutely! We provide personalized wall art options. You can submit your custom design requests through our Personalized Wall Art Request page.

 Each piece comes with pre-drilled holes and mounting hardware for easy installation. Detailed instructions are included with your order.