Shipping & Delivery

Do you ship internationally?

Yes, we offer international shipping to various countries. Shipping options and costs will be displayed at checkout based on your location.

How long does it take to process and ship orders?

 Orders are typically processed within 1-3 business days. Delivery times vary depending on your location and chosen shipping method.

What shipping carriers do you use?

We partner with reputable carriers such as DHL, FedEx, and UPS to ensure timely and reliable delivery.

Will I receive a tracking number for my shipment?

 Yes, once your order is dispatched, we will send you an email with the tracking details

What should I do if my package is delayed or lost?

 If you experience any issues with your shipment, please contact our customer service at info@wallartsmetal.com, and we will assist you promptly.

Returns & Exchanges

What is your return policy?

 We accept returns of unused and undamaged items within 30 days of delivery. Custom or personalized items are non-returnable unless defective.

How do I initiate a return?

 To start a return, please contact us at info@wallartsmetal.com with your order number and reason for return. We will provide further instructions.

When will I receive my refund?

 Refunds are processed within 1-3 business days after we receive and inspect the returned item.

Can I exchange an item for a different one?

 No, you can return your item to create another order.

Ordering & Payment

How do I place an order?

 Browse our collections, select your desired item, choose the size and quantity, and add it to your cart. Proceed to checkout to complete your purchase.

What payment methods do you accept?

 We accept major credit and debit cards, including Visa, Mastercard, American Express, Discover, Diners Club, as well as Amazon Pay, Apple Pay, Google Pay, PayPal, Shop Pay, and Venmo.

Is my payment information secure?

 Yes, our website uses Secure Sockets Layer (SSL) technology to encrypt and protect your personal and payment information during transactions.

Can I apply a discount code to my order?

 Yes, you can enter your discount code during the checkout process. Only one discount code can be applied per order.

How can I track my order status?

Once your order is shipped, you will receive a confirmation email with tracking information to monitor your delivery.

Product & Materials

What types of metal wall art do you offer?

 We offer a diverse range of handcrafted metal wall art, including abstract designs, animals, cars, cityscapes, emblems & logos, love themes, music, plants, religious motifs, sports, women's art, yoga, and seasonal collections like Christmas and Halloween.

What materials are used in your wall art pieces?

 Our artworks are crafted from high-quality steel with a durable powder-coated finish, ensuring longevity and resistance to rust and corrosion.

Are your metal wall arts suitable for outdoor use?

 Yes, our powder-coated metal art is designed to withstand outdoor conditions. However, for optimal longevity, we recommend placing them in covered outdoor areas.

Do you offer custom or personalized designs?

 Absolutely! We provide personalized wall art options. You can submit your custom design requests through our Personalized Wall Art Request page.

How do I install the metal wall art?

 Each piece comes with pre-drilled holes and mounting hardware for easy installation. Detailed instructions are included with your order.